FREQUENTLY ASKED QUESTIONS
What are the 'conditions apply' for the 5% member discount?
What are the 'conditions apply' for the 5% member discount?
- You must show your 2026/27 NSWRA membership card in store.
- The discount is available to all products except Nightforce and Sale items.
- Contact us if you have further questions.
Ordering
Can I cancel my order?
Can I cancel my order?
If you need to cancel your order please contact the shop immediately to discuss options. Once the order is shipped, the order cannot be cancelled.
What if I want to speak to someone?
What if I want to speak to someone?
Our contact details can be found in the Contact Us tab above.
What happens if my item is out of stock when I order?
What happens if my item is out of stock when I order?
We will contact you to discuss options.
Shipping
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days.
Returns and Refunds
How do I return a product?
How do I return a product?
Refer to our refund policy.